General Information


To ensure that you get the most out of your experience with Pickles, please read through our Frequently Asked Questions and Terms & Conditions.

Frequently Asked Questions Terms and Conditions

If you have any feedback regarding Pickles Services, you can submit feedback. We are always interested in how we can improve your experience with Pickles. Note: in case of a PicklesLIVE technical failure, please use our Technical Failure Procedure.

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Payment Information

All vehicles purchased in the Jaguar Land Rover (JLR) Dealer Auction must be paid in full within 5 business days of the auction occurring. Vehicles will not be released and delivered to your dealership until such payments have been received.

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All vehicles purchased will attract a freight equalisation fee of $1,089.00 GST inclusive. No other buyer fees will be applicable.

You can organise to transport your vehicle purchases back to your dealership if you wish OR Pickles National Transport Services team can organise transport on your behalf. They can be contacted on 1300 551 345 or by email.

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