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Vehicle Remarketing - Frequently Asked Questions (FAQs)
Who will buy my vehicle?
How will my vehicle be sold?
How do Pickles attract buyers to my vehicle?
Will my vehicle have a reserve?
I'm considering breaking my lease early, can I still use this service?
I'm going overseas but need to terminate my lease, can I still use your remarketing service?
I'm based in a remote location, does that matter?
Do I need to take my vehicle to a Pickles branch for inspection or valuation?
What happens once I've emailed my assessment form to sellmycar@pickles.com.au?
Am I committed to use Pickles Vehicle Remarketing if I submit an assessment form?
Is there any cost for submitting and assessment form?
Does it matter who my vehicle may be financed with?
Does Pickles Auctions actually buy my vehicle?
My vehicle will be out of registration on sale, does that matter?
My insurance will lapse when the Residual Value is paid out, does this matter?
My residual value is due in the next day or so, am I too late to use this process?
I have paid out my vehicle already, can I still use Pickles Vehicle Remarketing?
Can I use Pickles Vehicle Remarketing if I am facing redundancy?
The vast majority of our vehicles are sold to Private buyers simply because of the quality and condition the vehicles have been kept in. However our auctions are well attended by Motor Vehicle dealers too, thus creating a highly competitive auction market.
Pickles will exclusively offer your vehicle for sale at a Fixed Price at or above the high estimate we will provide you via your assessment form. If your vehicle isn’t first purchased at a Fixed Price, your vehicle will then be offered in our weekly Auctions and still available to be purchased at a Fixed Price each weekend and potentially mid week.
How do Pickles attract buyers to my vehicle?
All Fixed Priced vehicles are displayed on two of Australia’s largest online motor vehicle listing sites to attract private buyers, along with www.pickles.com.au. Pickles Auctions also uses many other forms of adverting such as TV, Radio, Newspaper, Online etc in order to attract buyers to our auctions and fixed price facilities.
Will my vehicle have a reserve?
Yes. All vehicles have a reserve agreed upon by the driver before we take delivery of your vehicle. This ensures you will be comfortable with the amount we sell your vehicle for.
I'm considering breaking my lease early, can I still use this service?
Yes. Your finance company should be able to provide you with an early termination value or early payout value. Pickles can still step in and make this payment for you, even if a potential loss on sale is expected.
I'm going overseas but need to terminate my lease, can I still use your remarketing service?
We often have lessee’s deliver their vehicle to Pickles a day or two prior to their departure from Australia. Typically, you will have access to email overseas so that we can still communicate effectively and we can even send proceeds overseas if your bank accounts have been terminated in Australia for a small fee.
I'm based in a remote location, does that matter?
No. Pickles can arrange transport for your vehicle from wherever you are located to our facility via our Australia wide transport network. These costs can simply be deducted from the vehicle proceeds upon sale. (Many mining employees utilise this service).
Do I need to take my vehicle to a Pickles branch for inspection or valuation?
No. Pickles Vehicle Remarketing service embraces the honesty of the vehicle drivers. Given the vehicle is sold under consignment, ultimately any non-disclosure of damage or major fault will be sighted on delivery of the vehicle and will affect the sale price achievable.
What happens once I've emailed my assessment form to sellmycar@pickles.com.au?
When your form is received, Pickles forward your application to the branch nearest your location to obtain a low and high estimate from our expert motor vehicle valuers. This allows Pickles to value your vehicle where the vehicle will be sold, rather than using a ‘nationwide’ valuation or an online motor vehicle advisory site value, which may not be updated regularly, take into consideration your location or current market trends.
Once the low and high estimates are received back from the branch, Pickles will call you to discuss the outcome and the associated remarketing fees with the sale of your vehicle. This should all occur within a 48 hour period (excluding weekends and public holidays).
Am I committed to use Pickles Vehicle Remarketing if I submit an assessment form?
No. A separate form will be forwarded to you should you choose to take advantage of Pickles Vehicle Remarketing service.
Is there any cost for submitting and assessment form?
No. Pickles sight unseen assessment of your vehicle is free of charge.
Does it matter who my vehicle may be financed with?
No. Providing you can supply Pickles with an invoice or payout advice from your financier which includes their bank details and the GST inclusive purchase price, Pickles can make direct payment to them for the value of your Residual Value on your behalf.
Does Pickles Auctions actually buy my vehicle?
No. Pickles will payout your residual value on your behalf and sell your vehicle under consignment. This allows Pickles to make an independent assessment of the worth of your vehicle and allows you to reap the benefits when a higher than expected sale price is achieved.
My vehicle will be out of registration on sale, does that matter?
When trying to attract a private buyer or the highest sale price possible, an element of registration is of great assistance. Some state road authorities permit a short term registration of 3 or 6 months as opposed to 12 months, however, Pickles can still offer vehicle for sale unregistered providing it is roadworthy.
My insurance will lapse when the Residual Value is paid out, does this matter?
No. Pickles insure your vehicle once we take possession under our corporate insurance policy.
My residual value is due in the next day or so, am I too late to use this process?
No. Please alert us to the tight timeframes in which you are working in and we can accommodate you. (Note: we have on occasions received a quote, discussed the outcome, taken delivery and paid out the residual value all on the same day.)
I have paid out my vehicle already, can I still use Pickles Vehicle Remarketing?
Yes. Please note in your email or assessment form and we will discuss in turn.
Can I use Pickles Vehicle Remarketing if I am facing redundancy?
Yes. Please make mention of this in your email to Pickles.
