Buying at Auction
To help make your buying experience easy here are some things you should be aware of:
It is simple, safe, fun and best of all saves you money. The excitement and atmosphere of a live auction is something to be experienced. We provide you with a hassle-free buying environment and peace of mind. The majority of vehicles are registered and supplied with guaranteed titles and balance of manufacturer's warranty where applicable. Pickles also offer a number of competitive financial services packages for approved customers and extended warranties, insurance and a trade-in service. Once you have fully paid for your purchase, you can take it home with you on the same day.
To register before auction, you will need to provide a current Australian drivers licence and an authority if you are buying for another party. You will also need to bring a form of payment (cash, bank cheque, eftpos or credit card) along to be able to settle your deposit to secure your successful bid. The balance is due the following day, again by cash, bank cheque or credit card.
Before you can bid at an auction, you must register with us. This can be done in two ways – online via the auction details page under the heading ‘Register to Attend’ or in person at one of our facilities by signing a Buyers Identification Form. This states that you have read and understand the Terms and Conditions of Sale which are displayed at all our auction sites. If you need assistance, please ask one of our customer service staff. We will need to see your form of identification when you register. If you intend on purchasing in the name of a company or a business, you must register with that name. Invoice names may not be changed once you have registered.
Upon registering, you will be allocated a buyer's number which applies only to the sale that you are currently attending. You will need to be allocated a new number for each sale you attend.
Even if you are not sure whether you will buy or not, you should register and receive a buyer's number. You will not have the opportunity to bid without it. If you do not bid, there is no penalty whatsoever.
Each item for sale is given a lot number and then sold in numerical order. Starting at lot 1, lot 2 and so on. As a guide, motor vehicles take 1 - 1½ minutes to sell, trucks 2 - 3 minutes, computers 100 lots an hour. Times vary on general goods and on-site auctions depending on what is being sold.
We suggest that if you are uncertain or uncomfortable about how the auction system works, you might like to attend one or two different sales before you intend to purchase. This will ensure you are prepared and can bid with confidence.
Be sure that the auctioneer or one of the assistants sees that you have made your first bid. Most people just hold up their hand in an obvious way. Once you have made your first bid, the auction team will watch you carefully to make sure you don't miss out.
Usually, bidding is in $200 raises but the auctioneer can nominate a higher or lower amount. Remember, it is the auctioneer who nominates how much each bid represents.
You cannot withdraw a bid once you have made it. So, once the bidding starts, please ensure you are paying attention all the way through until the item has been sold. Listen carefully to what the auctioneer is saying and try to keep a view of the interaction between the auctioneer and other people bidding.
Sometimes, the auctioneer will say 'I must refer that bid'. This means that your bid is not automatically successful, as the vendor must be contacted to decide if your bid is acceptable. If this happens, a deposit will not be taken until the vendor has accepted the bid. The vendor will be contacted as soon as possible. If for some reason there is an unacceptable delay in a vendor's response, you will be entitled to buy another item.
If your bid is successful, the item will be knocked down to you. Your buyer number will be noted. The auctioneer will then start to sell the next item. You are then able to finalise your purchase with the cashiers if there is nothing left that you wish to purchase. If it is a vehicle that you have bought, you will be approached by one of our clerks to whom you are to pay your deposit - $500.00 for general and Government car sales, $1,000 for prestige car sales. Salvage vehicles require a deposit of 50% for items sold up to $1,000, $500 for items sold between $1,000 and $10,000 or 10% for items sold over $10,000. Be sure that you have the deposit required for the sale you are attending.
The balance of the money must be paid by 3.00 pm the following business day.
Your item can be paid for by cash or bank cheque only. We are unable to accept personal cheques. EFTPOS is available for deposits of up to $500.00 only.
Items are offered for sale in two ways. Firstly, 'unreserved' which means that the item will be sold to the highest bidder. Alternatively, an item may have a reserve price. This price represents a minimum amount the vendor is prepared to accept for the item. Staff have been instructed not to accept items with reserve prices above what we consider to be realistic.
From time to time we will have unusual items for sale. These items are listed here for tender. The buyer submits a bid and after a certain timeframe, the highest submitted bid is able to purchase the item. Items previously sold range from 15,000 army boots to helicopters.
Please contact the appropriate authority in your State for further information:
New South Wales
Road Traffic Authority
Phone: 13 22 13 (or 1800 624 384 outside NSW)
Please note: Our General vehicle facility at Sydney (Belmore) has the authority to carry out a number of RTA registration transactions. This includes transfer of registration, registration renewal, registering an unregistered vehicle and completing a plate swap. These services can be completed for you whilst you wait in the comfort of our office.
NT Transport Group
Phone: 1300 654 628
Phone: 13 23 80 (or (07) 3253 4500 outside QLD)
Department of Transport
Phone: 1300 360 067
Department of Infrastructure, Energy and Resources
Phone: 1300 135 513
Phone: 13 11 71 (or 1800 814 762 outside Victoria)
Department for Planning and Infrastructure
Phone: 13 11 56 (or (08) 9427 6404 outside WA)