Pickles Online FAQs

Pickles Online is our exciting online-only auction system. Auctions run over a period of several days and at any time you may indicate your maximum bid amount. The Pickles Online system will then bid on your behalf up to your maximum, but not beyond it. This frees you up so that you don’t have to keep watching the progress of an auction.

To participate in a Pickles Online auction you will need to open a MyPickles account. Next,sign in and locate the Pickles Online item you are interested in. All bidding takes place on the Pickles website – there are no additional software downloads required.

When you’re ready, you can place a bid by selecting the Bid button at the next available increment, or by entering your maximum bid amount. The first time you bid in a sale, you’ll be prompted to provide your registration details. If your final bid is successful, a deposit will be automatically deducted from your credit card.

Please note - deposits apply only to vehicles (e.g. cars, trucks, etc) and not other items.

Items may be located at any Pickles branch throughout Australia or one of our Partner E-Salvage yards. Please check each item’s location prior to bidding. The item’s location is listed on the item details page. (This is the same screen where you place your bid or click the Buy Now button).

Pickles Live allows you to participate in our traditional auctions from the comfort of your home or office. You will hear the auctioneer’s call, see photos of the item being auctioned and be able to place bids at the click of a button.

Pickles Online auctions are online-only and run over a period of several days. The Pickles Online system can bid on your behalf up to a maximum amount that you specify – so you don’t need to continuously watch the auction.

If you are successful in your final bid a deposit will be deducted from your credit card.

Maximum Bid
Your maximum bid is the most you are prepared to bid for an item. When bidding, you have the option to enter in a maximum bid. The system will bid on your behalf up to your maximum bid amount but not beyond it. This means that you do not have to keep returning to the website to make sure you stay ahead of other bidders - Pickles Online does this for you.

It is possible for you to win the item at far less than your maximum bid amount.

If another member indicates a higher maximum amount than yours, then you will be outbid. We advise you to always log in to MyPickles to check the status of your bids from your My Bids page.

Your maximum bid is not revealed to any other members. Only you and the Pickles Online system know the value of your maximum bid.

Current Bid
The current bid is the amount at which the item will sell if no further bidding occurs, no-one buys the item using Buy Now and if the vendor’s reserve price is met.

All members can see an item’s current bid. The minimum bid a buyer may place on an item is the current bid plus a bid increment. The amount of the increment depends on the current bid.

If there is no current bid on an item then the minimum bid (or starting bid) is set by Pickles.

Yes – if you are the current bid holder, you can adjust your maximum bid up to any value you like. You can also adjust your bid down to the current bid value.

For example, if you accidentally bid $100,000 but you meant to bid only $10,000 then you will probably be winning the lot. The current bid may be an amount such as $7,000. In this case you may adjust your maximum bid down to any amount which is at least equal to $7,000.

You are free to adjust your bid as many times as you like. Please note: If you cannot adjust your bid this means you are the highest bidder and we cannot assist you with retracting your bid. If you are successful in winning the item, you will have 24hrs to pay your invoice.

If a Pickles Member does not meet their obligations under our Terms and Conditions or any related agreement, including cancellation of a sale, the auctioneer and/or vendor may take the following actions:

• Cancel the sale of one or more items
• Retain any payments already made
• Resell the item(s), without prior notice, under terms considered appropriate, and recover any associated losses, costs, or expenses from the buyer (this may include legal costs, lost commission, and advertising costs)
• Recover any additional damages incurred as a result of the default
• Suspend or permanently disable the buyer’s MyPickles account

We strongly encourage all members to ensure they are able to meet their obligations before placing a bid or completing a purchase.

Every Pickles Online sale has a scheduled end time. All lots within the sale are scheduled to end at the sale’s end time however, if there is any late bidding activity against a lot then we will extend the end time for that lot.

Therefore individual lots within a sale may end later than the sale’s end time – and at different times than each other.

Extending a lot's end time provides all buyers with the opportunity to respond to late bidding activity.

Following sales, you can view invoices for any items you've won by logging into your MyPickles account. An email will also be sent notifying you of the outcome of your bid.

In order to win a Pickles Online item, you need to be the highest bidder and your bid must meet the vendor’s reserve price. If bidding does not meet the vendor’s reserve then the item remains unsold at the end of the auction.

In addition, some items may be purchased outright via the Pickles Online “Buy Now" service. An item being offered via Buy Now will always show a Buy Now price. If any buyer accepts that price and pays their deposit online, then the auction ends immediately and that buyer wins the item. Normal charges app.

The registration status is the status of the vehicle's registration at the time of inspection.

Registration Status:

1. Plates to all: Sold as a registered vehicle
2. Plates to dealers: Sold as an unregistered vehicle to the public, licensed Dealers receive plates
3. No Plates, No Registration: Sold Unregistered
   

Please Note: Registration status is true and correct at the time of Pickles inspection. Please refer to condition report for status update.

No, it’s just that Pickles Online lets you input your maximum bid upfront. The system will then bid on your behalf up to this amount.

For example, let’s say an item you’re bidding on is priced at $100. Your maximum bid is $500. Put $500 in the box next to “Bid Now” and then press the button. The system will bid for you in $10 increments up to $500.

If someone else joins the auction and bids $200, Pickles Online will automatically bid $210 for you so you’re always in the lead.

If there’s a reserve on the item and your maximum bid is higher, the bid will go straight to the reserve. e.g. if the reserve on the lot in the example, is $450, the bid would go straight to $450.