Buying at Auction

Yes! All you need to do is create a MyPickles account before you can start bidding.

We have daily online and live auctions as well as a Fixed Price channel.​ Online auctions are eBay-style where you can bid on a majority of our assets. At the end of the auction, the bidder with the highest amount wins the asset.​ To bid in a live auction, you will need to download the Pickles Live App. A live auction features an auctioneer and live bidding in our app.​ Fixed Price is where you can buy something at a set cost.

To be announced, assets are not yet available.

A referral is when an item which is listed for sale by way of auction does not reach the reserve price and the highest bid is referred to the vendor who will decide whether they wish to accept or decline the highest bid, or provide you with an opportunity to place another bid.

This means you were a bidder on an item and have the opportunity to place one final bid at a pre-determined price to win the item.  Clicking on the button or link will take you to MyPickles where you can securely review and submit the bid.

Fees will be added to the invoice for each lot. Fees can be found on our website and must be paid within 24 hours of the auction concluding. Fees vary between divisions, make sure to select the right line of business when seeking fee information.

Not all of our bidders will be sent an email/SMS.  You may still receive a phone call from one of our staff members to discuss submitting another bid usually within 24 hours of the sale.

You can change your notification preferences for Outbid and Referral notification by logging to your MyPickles account and open the Setting menu.

This occurs when the highest bid did not reach the reserve price. In this situation, the asset is held back and may be placed in another auction at a later time or the vendor may decide to remove the asset from auction.

This is available for industrial sales/auctions only.

Yes, we can definitely organise this. There is an additional fee to be an absentee or phone bidder, which is $150. To be a phone bidder, you will have to do a few things:​ Register for the sale via your MyPickles account​ Email your Client Number and Asset Number to info@pickles.com.au with the subject line 'Absentee/Phone Bidder Application'

Pickles Live
Due to the nature of the auction, we are unable to cancel bids in a live auction.

Pickles Online
For an online sale, we are unable to cancel a bid if it occurred in the last hour of the sale. Please send an email to info@pickles.com.au with the following information:
 

1. Buyer number
2. Sale number you were bidding in
3. The asset number or year, make & model of asset
4. The amount you placed while bidding
5. The reason for the accidental bid

We want to understand if it was an error on our end or if the buyer made a mistake. If we made a mistake, please raise it with the Vendor Management Team.

Pickles Live
Due to the nature of the auction, we are unable to cancel bids in a live auction. ‍

Pickles Online
For an online sale, we are unable to cancel a bid if it occurred in the last hour of the sale. Please send an email to info@pickles.com.au with the following information:
 

1. Buyer number
2. Sale number you were bidding at
3. The asset number or year, make & model of asset
4. The amount you placed while bidding
5. The reason for the accidental bid

Once the highest bid has reached or exceeded the reserve price. *Please note: If you are the highest bidder and reserve has been met or passed, you have legally entered a contract at that stage, and are responsible for the purchase of the item. Failure to proceed with the transaction could see you being banned from participating in any auction at Pickles for 12 months.

Follow our easy 5 step process to go from auction winner to asset owner:
 

1. Win an asset
   Once you have won the asset, you will receive an email confirmation.
    
2. Deposit drawn
   Deposits will be automatically withdrawn from your account once the sale concludes.
    
3. Pay balance
   Pay your balance using direct bank transfer (it can take 24-48 hours for your funds to reach Pickles).
    
4. $0 balance invoice
   Receive a $0 balance invoice via email or on MyPickles (this invoice cannot be generated until your funds have cleared Pickles accounts).
    
5. Collect assets
   Collect asset within 24-48 hours of full invoice payment (do not arrange collection unless you have received a $0 balance invoice notification).

After paying a deposit, you have 24 hours to pay the full balance amount. Once we receive the funds in our account, the asset should be picked up within 2 days - after which, storage fees can apply.