Can I adjust my bid if I make a mistake?

Yes – if you are the current bid holder, you can adjust your maximum bid up to any value you like. You can also adjust your bid down to the current bid value.

For example, if you accidentally bid $100,000 but you meant to bid only $10,000 then you will probably be winning the lot. The current bid may be an amount such as $7,000. In this case you may adjust your maximum bid down to any amount which is at least equal to $7,000.

You are free to adjust your bid as many times as you like.

How do I know if I've won an item?

It is possible to be the highest bidder on a Pickles Online item, but still not win the auction. This is because the vendor that owns the item may set a reserve price. If bidding reaches the vendor’s reserve then the item will be sold. However if bidding does not reach the vendor’s reserve then the item will not be sold.

If you are the highest bidder on an item and the current bid meets the vendor’s reserve, then you will win the item. We will send you an email with a statement attached but you can always find out the status of all items you are bidding on by signing in to My Pickles.

To find out if you have won a Pickles Online auction after bidding has ended, sign in to My Pickles and click on “Pickles Online" in the Bidding menu.

You will see four sections on the next screen:

1. My Current Bids
2. My Closed Bids
3. My Buy Now History
4. My Deposits

All items for which bidding has ended will appear in the "My Closed Bids" section. The outcome of your bid is shown alongside the item.

Apart from having the highest bid which meets reserve at the end of the auction, you can win an item outright by electing to “Buy Now". As soon as anyone elects to buy an item outright using Buy Now, it is withdrawn from bidding and the Buy Now purchaser wins the item.

Items you have bought using Buy Now appear in the My Buy Now History section in My Pickles.

How do I bid?

Bidding is simple and hassle-free. Each lot offered on E-Salvage will be there for a period of seven days where a bid can be placed 24-hours a day. All that is required is to select the vehicle that you want to bid on and then follow the simple steps of inputting the desired dollar amount. This will be confirmed along with the other applicable charges, giving the potential buyer a sum total of what the salvage/s will cost should the bid/s be successful.

Why can the lot end time change before an auction ends?

If there is any bidding activity against a lot during the last 10 minutes of the auction, then we will extend the end time for that lot. This provides all buyers with the opportunity to respond to late bidding activity. The new end time for that lot is calculated as the time of the bidding activity, plus 10 minutes.

For example, if a lot is scheduled to end at 8.30pm and a buyer attempts to place a bid at 8.27pm then the lot’s new end time will be 8.37pm. If there is any other bid attempt during the last 10 minutes then the lot’s end time will extend again.

For example, if there is another bid attempt at 8.30pm then the lot’s new end time will be 8.40pm. If a lot’s end time is extended then the auction will end for that lot once there has been a period of 10 continuous minutes without any bidding activity.

How will I be notified if I am successful in a bid?

Once successful, the buyer will receive an email confirming the purchase including all applicable charges. A deposit will be required for each lot purchased (the amount will depend on the purchase price of the lot). The locations and contact details for where the vehicle is stored will also be included. Please note that the transportation of purchased vehicles rests with the buyer and vehicles will not be released until full payment has been received under the terms and conditions of the auction.