If the incident occurs in the first 20 minutes of the auction and the problem has not been resolved, the auction will be delayed for a further 10 minutes. Pickles will announce for participants to fax or email the lots they are interested in bidding on. We will then contact you via phone so you can still bid live on the lots.
If the issues have not been resolved the auction will recommence without PicklesLIVE. PicklesLIVE will recommence as or when the problem has been resolved.
Throughout this process the Auction Clerk/Auctioneer will continue to inform you of developments. If you have further enquiries, please contact our Service Desk on 1800 005 336 or email firstname.lastname@example.org.