PicklesLIVE App - Frequently Asked Questions (FAQs)

The PicklesLIVE Mobile App is a mobile version of the Pickles Live online technology.

The PicklesLIVE App enables you to search, watch, bid, buy and sell from anywhere in Australia, in real time on your iPhone, iPad or Android device.

The PicklesLIVE App can be downloaded for free from the Apple Store or GooglePlay

You can login to the app with your existing My Pickles username and password from the home screen of the App after download. 
If you do not currently have login details, please go to www.pickles.com.au and create a My Pickles account.

Please note: If you are a Permanent Buyer and do not have a login, you will need to contact the Pickles Permanent Buyer Officer for a specialised My Pickles login.

The PicklesLIVE App is available on iPhone, iPad or Android devices.

Click here to view System Requirements.

The PicklesLIVE App is available via home/corporate wi-fi or wireless internet.
If you are using wi-fi, the system requires TCP port 1935 to be open on network firewalls to enable the use of flash audio, and ports 443 and 80 to be open to enable http and https access.

When using the PickleLIVE app for the first time, to enable sound, make sure you get Adobe Flash Player by clicking on the red icon over the asset images.

For more information view the System Requirements.

The Watch List feature can be used to shortlist the items you are interested in. Simply go to the item listing, slide left and tap on the Watch icon to save items. You can filter the item listing to view all of your short listed items in one place.
 

Go to Settings and make sure that your notifications for Upcoming Watch are switched on and configured. You can decide whether you want to be notified from 1 up to 5 items in advance. You will receive a push notification on your mobile device when your items are upcoming.

After you log in, you will select a sale to participate in from the Sale List. You can start bidding and buying once the auction starts

Please contact Customer Contact Team on 1300 052 392, Monday to Friday from 8:00am – 8:00pm AEST or email [email protected].

Feedback and suggestions can be sent to [email protected]